Fireflies.ai - AI-powered meeting notetaker with 95% accuracy

What Is Fireflies.ai and Why Your Team Needs It

If you've ever walked out of an important meeting thinking "I should have written that down," you're not alone. Studies show that professionals spend up to 31 hours per month in meetings—and retain less than half of what was discussed. Important decisions get buried in verbal discussions, action items slip through the cracks, and finding that one critical insight from a meeting three months ago feels impossible.

Fireflies.ai is an AI-powered meeting assistant that transforms how your team captures, organizes, and leverages meeting conversations. Rather than juggling note-taking while trying to contribute to discussions, Fireflies automatically joins your meetings on Zoom, Google Meet, Microsoft Teams, and other platforms to record, transcribe, and summarize everything—with 95% accuracy in over 100 languages.

What sets Fireflies apart is AskFred, your personal AI meeting assistant. Instead of scrolling through hours of recordings or searching through endless transcripts, you can simply ask Fred anything about any meeting—"What did the client say about the timeline?" or "Show me all discussions about pricing from last quarter"—and get instant, contextual answers.

Trusted by over 1 million companies, including industry leaders like Slack, Salesforce, Vercel, and Dropbox, Fireflies has earned a 4.8/5 rating on G2 and received multiple awards including AI Meeting Assistants Leader and Best Estimated ROI. Whether you're a sales team closing deals, a recruiting team evaluating candidates, or a product team making critical roadmap decisions, Fireflies turns your meeting conversations into actionable knowledge.

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The Features Your Team Actually Needs

Every team has different pain points around meetings—some struggle with capturing every detail, others need to analyze conversation patterns, and many just want to stop taking manual notes. Fireflies addresses these needs with a comprehensive suite of features designed around real workflow challenges.

Automatic Meeting Capture

You can use Fireflies to automatically join and record meetings across all major platforms—Zoom, Google Meet, Microsoft Teams, Webex, and more. The AI notetaker joins as a participant, captures every word, and produces a searchable transcript without requiring you to lift a finger. This means your team can focus on the discussion rather than frantically typing notes.

Industry-Leading Transcription

Fireflies delivers 95% transcription accuracy—a figure that puts it at the forefront of speech recognition technology. With support for 100+ languages and automatic language detection, international teams can collaborate seamlessly without worrying about language barriers. Whether your meeting is in English, Spanish, Mandarin, or Arabic, Fireflies handles it with remarkable precision.

AI-Powered Summaries

Instead of reading through pages of transcript, you can use Fireflies to generate AI summaries that extract the key points, decisions, and action items from any meeting. These summaries are automatically organized, making post-meeting review takes minutes instead of hours. Need more detail? You can customize summary formats based on your team's preferences.

AskFred: Your Conversational Meeting Assistant

This is where Fireflies truly differentiates itself. AskFred is a conversational AI that lets you query your entire meeting history in plain English. You can ask questions like "What were John's concerns about the project timeline?" or "Find all meetings where we discussed the Q3 budget." AskFred searches through transcripts at the sentence level and provides precise answers with timestamps—so you can jump directly to the relevant moment.

Powerful Meeting Search

You can use Fireflies' search capabilities to find any discussion across your entire meeting history. Search by keyword, speaker, topic, or even sentiment. With timestamps attached to every sentence, locating specific moments takes seconds rather than minutes of fast-forwarding through recordings.

Conversation Intelligence

For teams that want to understand how meetings are going, Fireflies provides conversation analytics including speaking time distribution, sentiment analysis, topic tracking, and question detection. Sales teams use this to understand client engagement levels; managers use it to evaluate meeting dynamics and team participation.

AI Apps and Integrations

Fireflies includes an AI Apps Store with over 200 applications that automatically extract specific information from your meetings. Need CRM fields populated automatically? There's an app for that. Want candidate scoring after interviews? Done. From sales coaching insights to engineering code review summaries, these apps transform meeting data into structured workflows.

Real-Time Assistance and AI Teammates

During meetings, you can use Live Assist to get real-time suggestions, answers, and coaching. For teams that need automated follow-through, AI Teammates (AI SDRs and recruiting agents) can actually attend meetings on your behalf, participate in discussions, and handle initial screening conversations.

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Who Uses Fireflies.ai

Fireflies serves teams across industries, but certain roles and workflows benefit particularly from its capabilities. Here's how different teams are putting it to work—and whether your team might be one of them.

Sales Teams

If you're in sales, you know the challenge: client meetings are packed with valuable information—objections, requirements, competitive insights—but CRM notes often capture only fragments. Fireflies solves this by automatically recording every client conversation, generating summaries, and auto-populating Salesforce or HubSpot with call notes and action items. You can even have Fireflies generate follow-up emails instantly. The result? Less time on admin work, more time selling.

Recruiting and HR

Hiring teams use Fireflies to record every interview, ensuring no candidate response gets forgotten. Fireflies integrates with Lever and Greenhouse to automatically score candidates against your evaluation criteria. This creates a more objective, data-driven hiring process—perfect for when multiple interviewers need to compare notes or when you need to revisit a candidate's response to a specific question weeks later.

Marketing and User Research

Marketing teams rely on Fireflies to capture user research sessions and customer interviews. Instead of scrambling to note every user comment, Fireflies transcribes everything, making it easy to identify patterns across multiple conversations. The AI can extract feature requests, pain points, and sentiment trends—giving your team actionable insights for campaign messaging and product decisions.

Product and Engineering

Product teams use Fireflies to build institutional knowledge that would otherwise live only in individual heads. Every product meeting, design review, and sprint planning session becomes searchable. Engineers can find that one discussion about a technical constraint from months ago, or product managers can track how specific decisions evolved over time. This transparency reduces context-switching and keeps teams aligned.

Customer Success

Customer success managers juggle dozens of client relationships, each with multiple touchpoints. Fireflies ensures every customer conversation is captured, summarized, and searchable. This means faster response times, better context for escalations, and the ability to spot patterns in customer feedback across your entire book of business.

Healthcare and Regulated Industries

For healthcare organizations and other industries with strict compliance requirements, Fireflies offers HIPAA-compliant recording with Business Associate Agreements (BAA) available. Combined with SOC 2 Type II certification, GDPR compliance, and enterprise-grade security features like SSO and SCIM, Fireflies lets teams capture important conversations without compromising patient privacy or regulatory standing.

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Pricing and Plans: Finding the Right Fit

Fireflies offers a clear tiered pricing structure designed to match teams where they are—from individuals just starting out to large enterprises with complex security needs. Here's how the plans compare:

Which Plan Should You Choose?

Free is ideal for individuals or small teams getting started with AI meeting notes. You get substantial capabilities—including the powerful AskFred assistant—with no financial commitment.

Pro ($10/month) works well for professionals who need more storage and want unlimited AI summaries. If you're a solo user or small team member who attends multiple meetings daily, the 8,000-minute allocation and unlimited summaries justify the investment.

Business ($19/month) is where Fireflies really shines for teams. The conversation intelligence, team analytics, and full CRM integrations transform meeting data into business intelligence. Most growing teams find this tier delivers the strongest ROI.

Enterprise ($39/month) is designed for organizations with security and compliance requirements. If you need HIPAA compliance, SSO/SCIM for identity management, custom data retention policies, or private storage options, the Enterprise tier provides the control and support these teams require.

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Integrations and Ecosystem

One of Fireflies' strongest differentiators is how seamlessly it connects with the tools your team already uses. Rather than creating another silo of data, Fireflies integrates deeply with your existing workflow—making meeting insights available exactly where you need them.

Video Conferencing

Fireflies works natively with Zoom, Google Meet, Microsoft Teams, Webex, and 10+ other video platforms. The setup takes minutes, and the AI notetaker joins automatically based on your preferences.

CRM Systems

For sales and customer-facing teams, Fireflies integrates with Salesforce (with 5+ integration options) and HubSpot to automatically populate contact records, log call summaries, and create follow-up tasks. This eliminates manual data entry and ensures your CRM reflects what actually happened in conversations.

Project Management

Connect Fireflies to Asana, Trello, Monday.com, and other project management tools (9+ integrations) to automatically create tasks from meeting action items. Your team decides what gets captured and where it goes—no copy-pasting required.

Collaboration Tools

Slack integration (with 9+ connection options) lets Fireflies post summaries directly to channels, mention specific team members, and trigger workflows based on meeting outcomes. Microsoft Teams users get similar capabilities within their collaboration environment.

Storage and Documentation

Meeting transcripts, summaries, and recordings flow automatically to Google Drive, Dropbox, or Box—whichever your team prefers for document storage.

Developer Tools and AI Ecosystem

For technical teams, Fireflies provides API access for custom integrations, and supports MCP (Model Context Protocol) for connecting with AI tools like Claude, Devin, and ChatGPT. This opens up possibilities for building custom workflows, automating analyses, and extending Fireflies' capabilities to fit unique processes.

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Frequently Asked Questions