Threado AI - Instant support for customer-facing teams

Transform customer support with AI-driven solutions

How It Works

Threado AI revolutionizes customer support with automated, AI-driven solutions that provide instant responses and personalized engagement. By consolidating information from various sources, it empowers teams to resolve queries quickly and effectively. This technology transforms how customer-facing teams interact with clients, ensuring they have access to reliable and relevant data anytime they need it. The user-friendly interface makes setup a breeze, allowing teams to focus on what truly matters: delivering exceptional customer experiences. Threado AI adheres to three guiding principles:

1. Ask is the new search: Eliminate endless searching by simply asking questions.
2. Help when you need it: Get immediate assistance without waiting.
3. Effortless productivity: Let AI smooth out the workflow bumps, enabling your team to reach their full potential.

Usage

To use Threado AI, simply sign up for an account and connect your internal knowledge sources. Once set up, your team can start asking questions and receiving instant answers through your preferred communication tools. The AI agents will learn and adapt over time, improving their accuracy and effectiveness as they interact with your team.

Customer Support

Use Threado AI to automate responses to common customer queries, allowing your support team to focus on complex issues and improve overall efficiency.

Sales Assistance

Leverage Threado AI to provide sales teams with instant access to product information and customer insights, helping them close deals faster.

Internal Knowledge Sharing

Implement Threado AI to enhance internal communication and knowledge sharing among teams, ensuring everyone has access to up-to-date information.

Community Engagement

Utilize Threado AI to interact with community members, answer their questions quickly, and engage them effectively.

Onboarding New Users

Use Threado AI to streamline the onboarding process for new users by providing them with instant answers to common queries.

Data Retrieval

Employ Threado AI to quickly retrieve important data from various internal sources, reducing the time spent searching for information.

Features

• Instant Automated Support: Provide immediate assistance to customers and internal teams, enhancing efficiency.
• Integration with Popular Tools: Seamlessly integrates with Slack, MS Teams, and Chrome for easy access.
• Custom Trained AI Agents: Tailor AI agents to your specific needs, resolving queries faster.
• Data Security: SOC 2 Type II certified, ensuring customer data is encrypted and secure.
• User-Friendly Interface: Effortless setup and intuitive navigation, empowering teams to access information quickly.
• 24/7 Contextual Support: Advanced AI agents provide personalized, contextual support at any time.

FREE (Free forever): $0

• 5000 message credits/month
• 15 Queries answered/month
• 1 User

PRO (Monthly): $399

• 5 Seats
• 2500 Queries answered/month
• Analytics and Feed
• Priority support

PRO (Monthly): $599

• 5k Members engaged/month
• 4 Users
• Premium support
• HubSpot Integration

ENTERPRISE (Custom pricing): Custom

• Custom Seats limit
• Custom bot persona
• Dedicated CSM

FAQ

1. What is Threado AI and how can it help my team?

Threado AI provides instant and automated support to customer-facing teams, enhancing efficiency and resolving queries faster.

2. How does Threado AI integrate with my existing tools?

Threado AI integrates seamlessly with popular tools like Slack and Microsoft Teams, allowing for easy implementation and immediate access to information.

3. What kind of queries can Threado AI resolve?

Threado AI can resolve a wide range of customer queries, significantly improving response times and customer satisfaction.

4. Is my data secure with Threado AI?

Yes, Threado AI is SOC 2 Type II certified and ensures that all customer data is encrypted and secure.

5. Can I customize the AI agents for my specific needs?

Absolutely! Threado AI allows you to customize your AI agents with your internal knowledge, ensuring they meet your specific requirements.

6. What is the pricing structure for Threado AI?

Threado AI offers various pricing plans starting from $0 for a free plan to custom pricing for enterprise solutions.

7. How fast can I set up Threado AI?

Threado AI can be set up in minutes, making it quick and easy to start using.

8. Is there a free trial available for Threado AI?

Yes, Threado AI offers a free plan with limited features and a free trial for the Pro plan.