Threado AI - Instant support for customer-facing teams
UpdatedAt 2025-02-23
AI CRM Assistant
AI Team Collaboration Software
AI Customer Support Tool
Threado AI offers instant, automated support for customer-facing teams, integrating seamlessly with tools like Slack and Microsoft Teams. Custom-trained AI agents resolve up to 5x more customer queries, providing personalized engagement and insights. The platform is intuitive, enabling effortless setup and immediate access to company knowledge. With a commitment to data security and a user-friendly interface, Threado AI helps teams focus on delivering exceptional customer experiences.
Transform customer support with AI-driven solutions
Threado AI revolutionizes customer support with automated, AI-driven solutions that provide instant responses and personalized engagement. By consolidating information from various sources, it empowers teams to resolve queries quickly and effectively. This technology transforms how customer-facing teams interact with clients, ensuring they have access to reliable and relevant data anytime they need it. The user-friendly interface makes setup a breeze, allowing teams to focus on what truly matters: delivering exceptional customer experiences. Threado AI adheres to three guiding principles:
Ask is the new search: Eliminate endless searching by simply asking questions.
Help when you need it: Get immediate assistance without waiting.
Effortless productivity: Let AI smooth out the workflow bumps, enabling your team to reach their full potential.
To use Threado AI, simply sign up for an account and connect your internal knowledge sources. Once set up, your team can start asking questions and receiving instant answers through your preferred communication tools. The AI agents will learn and adapt over time, improving their accuracy and effectiveness as they interact with your team.
Threado AI empowers customer-facing teams with instant, automated support, enhancing efficiency and customer satisfaction. With seamless integration and robust features, it transforms the way teams engage with customers, making work effortless in the AI era. Start your journey with Threado AI today!
Features
Instant Automated Support
Provide immediate assistance to customers and internal teams, enhancing efficiency.
Integration with Popular Tools
Seamlessly integrates with Slack, MS Teams, and Chrome for easy access.
Custom Trained AI Agents
Tailor AI agents to your specific needs, resolving queries faster.
Data Security
SOC 2 Type II certified, ensuring customer data is encrypted and secure.
User-Friendly Interface
Effortless setup and intuitive navigation, empowering teams to access information quickly.
24/7 Contextual Support
Advanced AI agents provide personalized, contextual support at any time.
Use Cases
Customer Support
Customer Support Teams
Use Threado AI to automate responses to common customer queries, allowing your support team to focus on complex issues and improve overall efficiency.
Sales Assistance
Sales Teams
Leverage Threado AI to provide sales teams with instant access to product information and customer insights, helping them close deals faster.
Internal Knowledge Sharing
Internal Teams
Implement Threado AI to enhance internal communication and knowledge sharing among teams, ensuring everyone has access to up-to-date information.
Community Engagement
Community Managers
Utilize Threado AI to interact with community members, answer their questions quickly, and engage them effectively.
Onboarding New Users
Onboarding Teams
Use Threado AI to streamline the onboarding process for new users by providing them with instant answers to common queries.
Data Retrieval
Data Analysts
Employ Threado AI to quickly retrieve important data from various internal sources, reducing the time spent searching for information.