Tettra - Streamline your knowledge management effortlessly

In today's fast-paced work environment, repetitive questions can drain productivity and frustrate employees. Tettra empowers teams to minimize these challenges by creating an AI-powered internal knowledge base. This innovative tool not only centralizes your company’s information but also makes it instantly accessible, improving efficiency and collaboration across teams.

How It Works

Tettra operates on the principle of knowledge automation, leveraging AI to facilitate quick access to information. Here’s how it works:

• AI-Powered Search: When a user asks a question, Tettra’s AI bot, Kai, searches the knowledge base to retrieve the most relevant answer.
• Content Integration: Users can import existing documents from platforms like Google Docs and Notion, allowing for a seamless transition to the Tettra knowledge base.
• Verification of Information: The system prompts subject matter experts to verify content accuracy, ensuring that the information is always reliable.
• Real-Time Updates: Any updates made to the knowledge base are instantly reflected, keeping all users informed.
• User-Friendly Interface: The easy-to-use editor allows for quick document creation and management, making knowledge sharing accessible to everyone.
• Collaboration Tools: Teams can collaborate on documents and share insights, driving engagement and knowledge retention.

Usage

Getting started with Tettra is simple. Follow these steps to build your internal knowledge base:

1. Sign Up: Visit tettra.com and create an account.
2. Set Up Your Team: Invite your team members to join your workspace.
3. Create Your Knowledge Base: Use the simple editor to add new documentation or import existing content from Google Docs, Notion, or other sources.
4. Integrate with Slack: Connect Tettra to your Slack account for instant access to your knowledge base within your chat environment.
5. Encourage Team Participation: Motivate your team to ask questions and contribute to the knowledge base, fostering a culture of knowledge sharing.
6. Regularly Update Content: Schedule periodic reviews to ensure information remains current and accurate.

Customer Support Teams

Customer support teams can use Tettra to quickly access common queries and reduce the time spent answering repetitive questions.

Growing Companies

Growing companies can utilize Tettra to centralize their knowledge as they scale, ensuring all team members have access to critical information.

Agencies

Agencies can use Tettra to maintain consistent messaging and information across all client projects, improving service delivery.

HR & Operations

HR teams can leverage Tettra for onboarding new employees, providing them with essential resources and answers to common questions.

Law Firms

Law firms can use Tettra to document case histories and legal procedures, ensuring all team members are informed and compliant.

Tech Startups

Tech startups can implement Tettra to document product development processes and maintain a single source of truth for engineering teams.

Features

• AI Knowledge Management: Tettra's AI capabilities allow for quick access to information, making knowledge retrieval faster and more efficient.
• Slack Integration: Seamlessly integrate Tettra with Slack to answer questions directly within your team's chat.
• Internal Q&A: Instantly answer questions with AI trained on your internal documentation.
• Knowledge Base Creation: Easily create a comprehensive internal knowledge base using a simple editor.
• Content Verification: Regularly verify the accuracy of important pages to maintain trustworthy information.
• User-Friendly Interface: An intuitive platform that simplifies knowledge sharing and management.

Basic (per user/month - minimum 10): $4

• Slack notifications
• Questions & answers
• Google Workspace integration
• Web publishing

Scaling (per user/month - minimum 10): $8

• Everything in Basic plus:
• AI features
• AI bot in Slack
• Advanced permissions
• Usage Analytics
• API access

Professional (per year - includes first 50 users): $7,200

• Everything in Scaling plus:
• Dedicated CSM
• SSO & SCIM
• Hands-on training
• Custom import and onboarding
• Custom reporting

FAQ

1. How does Tettra help reduce repetitive questions?

Tettra streamlines knowledge sharing by allowing employees to access information instantly, reducing the need for repetitive inquiries.

2. What features does Tettra offer for knowledge management?

Tettra offers features such as AI-powered Q&A, Slack integration, and a user-friendly editor for creating and managing documentation.

3. How can I integrate Tettra with Slack?

You can easily connect Tettra to your Slack account, enabling users to search for information and receive answers directly within their chat.

4. Can I use Tettra for my entire organization?

Yes, Tettra is designed to accommodate teams of all sizes, from small startups to large enterprises.

5. What kind of support does Tettra offer?

Tettra provides live chat support, along with additional resources in the help center for self-service assistance.

6. Is there a free trial available?

Yes, Tettra offers a free 30-day trial with no credit card required.

7. What happens after my free trial ends?

After the trial, you will be prompted to choose a paid plan to continue using Tettra.

8. Can I import existing documents into Tettra?

Yes, you can import content from Google Docs, Notion, and various other sources to build your knowledge base.