MendableAI - Empower your team with AI-driven support

UpdatedAt 2025-02-23

AI Data Analysis Tool

AI Assistant

AI API Design

AI Customer Support Tool

MendableAI is a powerful, AI-driven platform designed to streamline customer support and internal communications. By integrating with your existing technical resources, MendableAI provides accurate and timely answers to customer and employee questions, reducing the workload on your team. With features like role-based access control, secure data connectors, and support for multiple AI models, MendableAI offers unparalleled customization and security. Its continuous learning and training capabilities ensure that your AI assistant evolves with your business, providing consistent and reliable responses.

MendableAI revolutionizes the way businesses handle customer support and internal queries by deploying a secure, AI-powered assistant that is trained on your technical resources. Trusted by top companies from small startups to Fortune 500 giants, MendableAI ensures that your team is not burdened with repetitive questions. Instead, it provides just-in-time answers for sales and support, allowing your staff to focus on more critical tasks. With enterprise-grade security and continuous learning capabilities, MendableAI is the perfect solution for enhancing customer satisfaction and operational efficiency.

MendableAI operates by integrating seamlessly with your existing documentation and support channels. Here's how it works:

Data Integration: Connect your technical resources through secure data connectors to integrate platforms like Google Drive, Salesforce, and Zendesk.
AI Training: Utilize MendableAI's learning capabilities by correcting model responses and tailoring them to better fit your company's needs. This includes customizing prompts to maintain brand voice and prevent hallucinations.
Security Features: With SOC 2 Type II certification, role-based access control, and support for SSO (SAML, OIDC, OAuth), MendableAI ensures your data is secure and only accessible to authorized personnel.
Customizable Models: Choose from various AI models, including GPT-3.5-Turbo and GPT-4, to best suit your business requirements. MendableAI allows for custom fine-tuning to optimize performance.
Deployment Flexibility: Deploy MendableAI internally or externally, offering flexibility in usage. The platform supports a variety of components, from search bars to full CLIs.
Continuous Improvement: Regular updates and feedback-driven training keep MendableAI's responses accurate and relevant, adapting to new data and user interactions.

These components work together to provide a robust AI infrastructure that enhances support capabilities, ensuring efficiency and customer satisfaction.

To get started with MendableAI, follow these simple steps:

Sign Up: Begin by signing up at mendable.ai and creating a project. You'll obtain an anon key for client-side integration.
Connect Data: Use MendableAI's GUI or API to connect your data sources, ensuring comprehensive access to your technical resources.
Customize Model: Adjust the base model properties and prompts to align with your brand's voice and requirements.
Deploy: Choose your deployment strategy—internally, externally, or both—using MendableAI's flexible API.
Monitor & Train: Regularly correct AI responses and monitor interactions to continuously improve the model's accuracy and performance.

MendableAI stands out as a comprehensive solution for businesses looking to enhance their customer support and internal communication processes. By leveraging its AI-driven technology, companies can reduce the burden on their teams and provide timely and accurate responses to inquiries. With robust security measures, customizable models, and continuous learning capabilities, MendableAI is well-equipped to meet the demands of any organization, from startups to large enterprises. Experience the future of AI-powered support with MendableAI today.