Lindy - Your 24/7 AI assistant via iMessage and SMS

What is Lindy

If you're like most professionals, you probably spend 2-3 hours every day just managing your inbox, scheduling meetings, and chasing follow-ups. That's roughly 15 hours a week—the kind of time that could be spent on actual work that moves the needle. And let's be honest, the mental load of keeping everything organized is exhausting.

This is exactly the problem Lindy was built to solve.

Lindy is your 24/7 AI work assistant that lives right in your iMessage inbox. Yes, you read that right—no apps to download, no complicated setup, no steep learning curve. You simply text Lindy like you would a colleague, and it handles the rest. Whether you need to prioritize your emails, draft responses in your personal style, schedule meetings, or get AI-powered summaries of your calls, Lindy does it all via simple text messages.

What makes Lindy truly different is its ability to learn from you. The more you interact with it, the better it understands your communication style, your preferences, and your work patterns. It doesn't just execute commands—it anticipates what you need before you ask.

The setup takes just 60 seconds. Connect your phone number, and Lindy starts working immediately. You can reach it anytime, anywhere—even on Android devices through standard SMS.

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Lindy's Core Features

What can Lindy actually do for you? Let's break down the capabilities that make this AI assistant stand out from the crowd.

iMessage and SMS Interaction is at the heart of everything Lindy does. You don't need to learn a new interface or navigate complicated dashboards. Just open yourMessages app and start texting. Need to reschedule a meeting? Text Lindy. Want a summary of your上午 emails? Text Lindy. It's that simple. Since it works over standard SMS protocols, Android users get the exact same experience through their native messaging app. This accessibility is a game-changer for professionals who are always on the go.

Automated Inbox Management transforms how you handle email. Lindy doesn't just sort your messages—it intelligently prioritizes them based on urgency and relevance. For customer-facing teams, this is particularly powerful. Truemed, a health and wellness payment processing company, uses Lindy to automate 36% of their support tickets. That's not just time saved—it's operational cost reduction from $1.00 per ticket down to $0.33. That's a 67% cost reduction, purely through intelligent automation.

Smart Reply Drafting is where Lindy's learning capabilities really shine. It observes how you write—your tone, your phrasing, your signature expressions—and then drafts replies that sound authentically like you. The longer you use Lindy, the more accurate this becomes. You review and send, but the heavy lifting of composition is done for you.

Meeting Management integrates seamlessly with your existing calendar tools like Google Calendar and Calendly. Lindy can schedule meetings, send invites, prepare you with context before each call, and handle the back-and-forth of rescheduling. Users report saving approximately 2 hours daily just on meeting coordination.

Meeting Recording and Notes takes note-taking off your plate entirely. Lindy joins your calls (when granted access), records the conversation, and generates AI-powered summaries with action items. One user, Kalsoom from ghotai, reduced her daily meeting documentation time from 4 hours to just 8 minutes—that's a 400% productivity improvement.

Proactive Predictions set Lindy apart from reactive tools. It learns your behavior patterns and sends relevant information before you even ask. Meeting preparation materials, deadline reminders, follow-up prompts—Lindy keeps you ahead of the curve.

100+ Integrations connect Lindy with your existing workflow. Gmail, Slack, Google Calendar, Salesforce, HubSpot, Notion, Airtable, Google Sheets, Zoom—your entire tech stack works together through Lindy.

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Who Uses Lindy

Lindy isn't just for one type of professional. Let me walk you through the teams and scenarios where it makes the biggest impact.

Sales teams use Lindy to automate client follow-ups and keep CRM data current. Instead of manually logging calls and updates, Lindy handles the busywork so salespeople can focus on selling. Blackbird, a tech company, runs their entire sales process on Lindy. The AI handles the systematic outreach, follow-ups, and data entry that used to consume hours each day.

Customer support teams see immediate ROI. Truemed automated 36% of incoming support tickets with Lindy, reducing their cost per ticket from $1.00 to $0.33. That's a 67% cost reduction that comes from intelligent ticket classification and auto-resolution of common issues.

Meeting-intensive teams love Lindy's recording and summarization capabilities. Interlaced, a tech consulting firm, uses Lindy to transform chaotic meeting notes into structured CRM data. What used to be scattered takeaways are now organized, searchable insights that drive business decisions.

Recruitment teams automate the tedious parts of hiring—resume screening, interview scheduling, candidate follow-ups. The time savings let recruiters focus on what they do best: evaluating people.

Healthcare organizations trust Lindy with sensitive patient data. Lindy is HIPAA-compliant with dedicated Business Associate Agreements (BAA) available. Dr. Audrey Pinette's clinic uses Lindy to manage administrative tasks while maintaining strict health data compliance. For any organization handling PHI, this isn't optional—it's essential.

Finance teams leverage Lindy for document automation. VC CFOs use it to generate valuation memos and financial reports automatically. What used to take hours of manual drafting is now produced in minutes with AI assistance.

Internal operations teams at companies like Truemed build custom AI-powered applications without needing engineering resources. If you can describe the workflow, you can likely automate it with Lindy.

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Lindy's Pricing Plans

Lindy offers three tiers designed to fit different needs—from individual professionals to large enterprises. Let's break down what's available.

Plus is the personal plan at $49.99/month. This gives you full access to everything that makes Lindy powerful: 24/7 iMessage access, automated inbox management, personalized style learning, meeting scheduling and follow-ups, meeting recording and notes, and all 100+ integrations. There's no long-term contract—you can cancel anytime through your account settings. This plan is perfect for individual professionals, consultants, and small business owners who want AI assistance without enterprise complexity.

Pro is the annual plan priced at $59.99/month (billed annually). It includes email classification and drafting, meeting notes, meeting scheduling, and task handling. This plan is designed for professionals who want the core AI assistance at a slightly higher commitment level. The annual billing provides consistency and typically suits users who've already experienced the Plus trial and want to lock in their workflow.

Enterprise is custom-priced and includes everything in Plus, plus expanded usage limits, team settings and administration, SSO and SCIM for identity management, HIPAA compliance with BAA signing, dedicated onboarding support, and ongoing empowerment resources. This tier is built for organizations that need team collaboration features, strict security controls, and compliance certifications.

Free Trial: Every new user gets 7 days of full Plus features to test everything. No credit card required to start. This lets you experience the complete value proposition before committing.

Here's a quick comparison:

Which plan should you choose? If you're an individual looking to reclaim 2+ hours daily, start with Plus and the 7-day trial. If you're leading a team and need collaboration features plus compliance certifications, Enterprise is the right fit. The good news: you can upgrade anytime as your needs evolve.

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Security and Compliance

If you're trusting an AI assistant with your work communications, security isn't a nice-to-have—it's a requirement. Lindy takes this seriously with enterprise-grade protections across every tier.

Certifications demonstrate commitment to security standards. Lindy maintains SOC 2 Type II certification, independently audited by Johanson Group. For healthcare organizations, HIPAA compliance is available with dedicated Business Associate Agreements. European users benefit from GDPR compliance, and Canadian organizations have PIPEDA conformance. These aren't just checkboxes—they represent rigorous third-party validation of security practices.

Technical security protects your data at every layer. All data is encrypted at rest using AES-256 encryption—the same standard used by financial institutions. Data in transit uses TLS 1.2+ encryption. Lindy runs on Google Cloud Platform with multi-region redundancy, ensuring availability even during regional disruptions. Automated security patches keep systems current without manual intervention.

Access controls prevent unauthorized use. Role-based access control (RBAC) ensures team members see only what they should. Multi-factor authentication adds an extra verification layer. Automatic account停用 policies protect against compromised credentials.

Monitoring and response happen around the clock. Real-time threat monitoring detects anomalies 24/7. Automated security alerts notify the team of potential issues immediately. A dedicated incident response team handles any breaches according to documented procedures. Daily database backups ensure business continuity.

Privacy protection is fundamental to Lindy's design philosophy. You own your data—complete control stays with you. Lindy never sells user data to third parties. Your information is never used to train AI models. Secure deletion practices ensure data is properly removed when requested. The privacy-first approach means your sensitive information stays yours.

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Frequently Asked Questions