Juphy is an AI-powered sales assistant designed for Shopify stores. This ChatGPT-driven sales agent works 24/7 to answer customer questions, provide personalized product recommendations, and automate support. With 98 language support and unified inbox for social media, it helps boost sales by up to 10x and saves 790+ hours of customer service time.




Running an online store is rewarding—but let's be honest: keeping up with customer questions while trying to grow your business is overwhelming. Picture this: it's 11 PM on a Saturday. A potential customer lands on your site, has a specific question about a product, but can't find the answer. They leave. You never even know they were there. Or maybe you're juggling customer inquiries all day, answering the same questions about shipping, sizing, and product details over and over again.
You're not alone. Studies show that 53% of shoppers will leave a website if they can't find what they're looking for quickly. And if you're like most Shopify merchants, you're probably also struggling with limited bandwidth—handling customer support during the day leaves little time for actually growing your business.
That's exactly why we built Juphy.
Juphy is an AI-powered sales assistant designed specifically for Shopify stores. Think of it as your best salesperson working around the clock—24 hours a day, 7 days a week, even on holidays. Powered by ChatGPT and trained on your entire product catalog and FAQ, Juphy engages with visitors in real-time, answers their questions, recommends products, and guides them through the purchase process.
But Juphy isn't just another chatbot. It's a smart sales agent that actually understands your products, learns from customer interactions, and gets better over time. It can handle complex technical questions, provide personalized product recommendations, and seamlessly hand off to human agents when needed.
We're proud to share that Juphy already serves 24+ successful customers across multiple industries—from luxury fashion to fitness equipment, beauty products to home decor. Our customers have seen impressive results, and we've earned recognition from G2 as a Momentum Leader and High Performer in Social Customer Service.
Here's the thing about running an e-commerce business: every visitor who leaves without purchasing is a missed opportunity. Every question that goes unanswered is a sale you didn't close. Juphy changes that equation entirely.
Imagine having a sales expert who never sleeps, never takes breaks, and never gets tired of explaining product details. That's Juphy's AI Sales Agent. It's always online, ready to engage with visitors the moment they land on your site. Whether it's 2 AM or during a holiday weekend, Juphy is there to answer questions, address concerns, and guide customers toward a purchase. Our customers have seen sales increases of up to 10x by capturing these missed opportunities.
This is where Juphy really shines. The Smart Product Recommender analyzes each customer's preferences, browsing history, and purchase behavior to suggest products they're most likely to buy. It's like having a skilled sales associate who remembers every customer's taste and makes relevant suggestions. For UK Water Filters, Juphy generated 6,784 personalized product recommendations—many of which led to sales that would never have happened otherwise.
Let's face it: most customer support requests are repetitive. "Where's my order?" "Do you have this in blue?" "What's the return policy?" Juphy's Customer Support Automation handles all of these automatically—24/7. It uses advanced natural language processing to understand complex queries and provide accurate answers. When a situation truly requires human attention, Juphy intelligently routes it to your team. Hamm Design, a home furnishings store, automated 95% of their support tasks—imagine what that could mean for your team.
Modern customers don't just shop on your website—they message you on Instagram, Facebook, and other social platforms. Juphy's Instagram DM integration automatically replies to Instagram messages with personalized product recommendations, turning social interactions into sales. And with the Unified Inbox, you can manage Shopify conversations and all your social media messages—Facebook, Instagram, YouTube, LinkedIn, Trustpilot, Google Reviews, and more—from a single dashboard.
Your brand is unique, and your chatbot should be too. Juphy offers extensive customization options so you can tailor the chat widget's appearance, tone, and responses to match your brand identity perfectly.
You might be wondering: what makes Juphy so different from other chatbots? The answer lies in our technology stack—and our deep commitment to the Shopify ecosystem.
Juphy leverages the power of ChatGPT, OpenAI's advanced language model. But here's what sets us apart: we've built a custom training layer that allows Juphy to learn your entire product catalog, product descriptions, FAQs, and return policies. It's not just a generic chatbot—it's an AI that's been specifically educated about your products.
We use advanced NLP technology to understand what your customers are really asking—not just keywords, but intent and context. Juphy can handle complex, multi-part questions and provide accurate, helpful responses. And when it encounters a query it can't adequately address, it can be configured to smoothly transfer the conversation to a human team member with full context.
Juphy isn't a generic tool bolted onto Shopify—it's built from the ground up for the platform. We have official "Built for Shopify" certification, which means deep API integration with your store. Juphy has real-time access to your product inventory, customer data, order history, and more. This integration is what enables the personalized recommendations and accurate order tracking that customers love.
In today's global marketplace, language barriers shouldn't limit your growth. Juphy automatically detects the language your customers are using and responds appropriately—supporting 98 languages out of the box. Whether a customer writes in English, French, German, Spanish, Japanese, or any of 94 other languages, Juphy understands and responds naturally.
We take data protection seriously. Juphy is fully GDPR-compliant, with all customer interactions and data encrypted at rest. Your customers' information is protected, and your business stays compliant with data protection regulations. We also offer a 30-day money-back guarantee—if you're not satisfied for any reason, you can request a refund within the first 30 days.
To maximize Juphy's effectiveness, invest a little time upfront training it on your complete product catalog. Upload your product descriptions, FAQs, and any technical specifications. The more context Juphy has, the better it can assist your customers—and the more accurate its product recommendations will be.
Juphy works for a wide range of Shopify merchants, but it's particularly valuable for specific situations. Here's how different types of stores benefit:
UK Water Filters sells over 23,000 water filtration products—from whole-house systems to replacement filters, from reverse osmosis units to specialty faucets. Their customers often have technical questions that require deep product knowledge. Juphy was trained on their entire catalog and became a water filtration expert. The result? $90,861 in additional sales over 13 months, a 34x return on investment, and savings of 790+ customer service hours. Their average order value increased by 15%.
If you have hundreds or thousands of products with technical details, Juphy can become your instant expert.
Let's face it: your customers shop at all hours. But you can't staff customer support around the clock. Juphy fills that gap perfectly—it never sleeps, never calls in sick, and never needs time off. You capture sales from late-night browsers, early-morning shoppers, and holiday shoppers without lifting a finger.
Social media is where many customers discover products—but it can be a nightmare to manage multiple platforms. Juphy's Unified Inbox and Instagram integration mean you never miss a message, and AI responses turn inquiries into sales. Daily Beauty uses Juphy to handle Instagram inquiries in Dutch and other languages—expanding their reach without adding staff.
The Smart Product Recommender is a game-changer for increasing revenue per transaction. By analyzing customer preferences and purchase history, Juphy suggests complementary products that customers actually want. That 15% AOV increase UK Water Filters saw? That's pure profit.
With 98 language support, Juphy opens your store to the world. No need to hire multilingual support staff—Juphy handles conversations in any language automatically.
If your support team is drowning in repetitive questions, Juphy is your solution. Hamm Design automated 95% of support tasks, freeing their team to focus on complex issues that truly need human attention.
We believe in transparent pricing with no surprises. All plans include 98-language support, and you can start with a free trial—no credit card required. If you're not satisfied within 30 days, we'll refund your payment. All billing is handled securely through Shopify.
| Plan | Monthly | Yearly (Save 20%) | Products | Monthly Visitors | Key Features |
|---|---|---|---|---|---|
| Starter | $19/mo | $15.17/mo | 1,000 | ≤50,000 | Basic reporting |
| Essentials | $49/mo | $39.17/mo | 5,000 | ≤50,000 | Reporting + AI Pop-ups |
| Scale | $99/mo | $79.17/mo | 15,000 | ≤50,000 | Reporting + AI Pop-ups + Email Forwarding + Visitor Footprints + Integrations |
| Custom | Custom | — | Unlimited | 100,000+ | All features + Dedicated Support + White-label |
What You Get With Every Plan:
Juphy is an AI-powered sales assistant designed specifically for e-commerce. Think of it as your best salesperson available 24/7 to help website visitors make purchases and receive excellent customer support. It uses ChatGPT technology, learns your product catalog and FAQs, and engages with customers in intelligent conversations.
Juphy is officially certified as a "Built for Shopify" application. It runs directly within your Shopify admin dashboard and integrates seamlessly with Shopify's interface and features.
Juphy boosts sales by engaging with customers 24/7, answering questions instantly, providing personalized product recommendations, and guiding shoppers through the purchase process. Its AI analyzes customer behavior and preferences to offer relevant suggestions, significantly improving conversion rates.
Absolutely. Juphy offers extensive customization options. You can adjust the chat widget's appearance, customize the AI's tone and response style, and tailor everything to align perfectly with your brand identity.
Yes. Juphy integrates with Instagram DMs for automatic responses with product recommendations. The unified social inbox also supports Facebook, Instagram, YouTube, LinkedIn, Trustpilot, Google Reviews, and more.
Juphy offers comprehensive reporting and analytics that give you deep insights into customer interactions, sales conversions, and chatbot performance—helping you understand what's working and where to improve.
Juphy uses advanced NLP to understand and respond to complex questions. When it encounters a query it can't fully address, it's configured to smoothly transfer the conversation to a human team member with full context preserved.
All customer interactions and data are encrypted at rest, protecting sensitive information. Juphy is fully compliant with GDPR and other data protection regulations.
Yes. If you're not satisfied for any reason, you can request a full refund within 30 days of your subscription.
All billing is processed securely through Shopify's official billing system, directly in your Shopify admin dashboard.
Juphy is an AI-powered sales assistant designed for Shopify stores. This ChatGPT-driven sales agent works 24/7 to answer customer questions, provide personalized product recommendations, and automate support. With 98 language support and unified inbox for social media, it helps boost sales by up to 10x and saves 790+ hours of customer service time.
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