eesel AI - Instant AI answers for support and sales

Transform support and sales with AI-driven instant answers.

How It Works

The core functionality of eesel AI revolves around its ability to learn from your existing documents, past interactions, and knowledge sources. By integrating with various platforms, it can access and analyze data to provide accurate and relevant responses. Here's how it works:

1. Data Training: Start by uploading your documents, help center articles, or previous tickets to the platform. The AI processes this information to learn the context and specifics of your business.

2. Integration: Connect eesel AI with your preferred helpdesk, Slack, or other collaboration tools. This allows the AI to operate where your team already communicates.

3. Response Generation: When a query is received, the AI analyzes the input, referencing the trained data to generate an appropriate response or action. It can draft replies, triage tickets, or escalate issues as needed.

4. Continuous Learning: The AI continuously learns from new data and interactions. You can provide feedback on its responses, which helps improve its accuracy and effectiveness over time.

5. Privacy and Security: eesel AI is designed with data security in mind. All information is encrypted, and users have full control over their data, ensuring compliance with privacy regulations.

Through these principles, eesel AI enhances support efficiency, reduces response times, and improves customer satisfaction by providing instant and reliable answers.

Usage

Getting started with eesel AI is simple. Follow these steps:

1. Sign Up: Create an account on the eesel AI website.
2. Upload Your Data: Train the AI by uploading your documents, previous tickets, and other relevant information.
3. Integrate with Tools: Connect eesel AI with your preferred helpdesk systems, Slack, or other applications.
4. Customize Settings: Configure the AI's appearance and response style to match your company's voice.
5. Launch AI: Start using eesel AI in your operations to enhance support and sales processes.

Customer Support

Use eesel AI to provide instant responses to customer queries on your website or help center, improving customer satisfaction.

Team Collaboration

Integrate eesel AI in Slack or Teams to allow team members to get quick answers to their questions without waiting for others.

Sales Automation

Employ eesel AI to assist sales teams in responding to inquiries and providing information about products or services quickly.

Document Management

Train eesel AI to search across all company documents, making it easier for employees to find needed information.

Helpdesk Efficiency

Utilize eesel AI to triage and respond to Tier 1 tickets, freeing up human agents for more complex issues.

Knowledge Base Improvement

Use eesel AI to help populate and maintain an updated knowledge base by learning from existing data.

Features

• Helpdesk AI: Automate replies, triage tickets, and handle Tier 1 queries seamlessly.
• Teammate AI: Instant answers for team members via Slack or Teams, enhancing collaboration.
• Livechat AI: Integrate AI live chat on your website for 24/7 customer support and sales.
• Extensive Integrations: Train AI on various platforms like Google Docs, Confluence, and more.
• Data Security: All data is encrypted and kept private, ensuring compliance and security.
• Custom AI Actions: Create tailored workflows and advanced AI actions for specific business needs.

Starter (Monthly): $39

• Train on different Sources
• Create public chat bubble
• Up to 1 bot
• Up to 500 interactions / mo

Team (Monthly): $239

• Everything included in Starter
• Integrate with helpdesk
• Integrate with Slack
• Reports
• Up to 3 bots
• Up to 1,000 interactions / mo

Business (Monthly): $639

• Everything included in Team
• Train on past tickets
• Integrate with Microsoft Teams
• AI actions like triage tickets
• Bulk simulate over past tickets
• EU data residency
• Unlimited bots
• Up to 3,000 interactions / mo

Custom (Monthly): Contact Us

• Everything in other plans
• Orchestrate multiple AI agents in workflows
• Advanced AI actions
• Custom integrations
• Custom data retention
• Advanced security & controls
• Unlimited AI interactions

FAQ

1. What is eesel AI and how does it work?

eesel AI is an AI-powered platform that automates responses and provides instant answers based on your company’s knowledge base. It trains on your documents and past tickets to enhance support and sales processes.

2. Is my data secure with eesel AI?

Yes, your data is encrypted and stored securely. It is only used for training your dedicated AI and is not shared with other users.

3. Can I integrate eesel AI with my existing helpdesk system?

Absolutely! eesel AI can be easily integrated with various helpdesk systems, allowing seamless operations.

4. How can I train eesel AI?

You can train eesel AI using your company’s documents, help center articles, and past tickets to ensure it provides accurate responses.

5. What are the pricing plans for eesel AI?

eesel AI offers several pricing plans, starting from $39/month for basic features to custom plans tailored to specific business needs.

6. Does eesel AI provide a free trial?

Yes, eesel AI offers a 7-day free trial for new users to explore its features.

7. Can eesel AI assist in live chat on my website?

Yes, you can integrate eesel AI as a live chat option on your website, providing instant support to your customers.

8. How can I cancel my eesel AI subscription?

You can cancel your subscription anytime through your account settings by following the provided instructions.