eesel AI - Instant AI answers for support and sales
UpdatedAt 2025-02-23
AI Sales Assistant
AI Assistant
AI Customer Service Assistant
AI Knowledge Management
eesel AI is an advanced AI-powered platform designed to transform support and sales processes by automating responses and providing instant answers. It trains on your documents and previous tickets, enabling seamless integration with helpdesk systems. With features like live chat, team communication, and extensive integrations, it empowers users to enhance their productivity and customer engagement. The platform prioritizes data security, ensuring that your information is kept private and secure. Users can choose from flexible pricing plans tailored to their needs, making it accessible for businesses of all sizes.
Transform support and sales with AI-driven instant answers.
The core functionality of eesel AI revolves around its ability to learn from your existing documents, past interactions, and knowledge sources. By integrating with various platforms, it can access and analyze data to provide accurate and relevant responses. Here's how it works:
Data Training: Start by uploading your documents, help center articles, or previous tickets to the platform. The AI processes this information to learn the context and specifics of your business.
Integration: Connect eesel AI with your preferred helpdesk, Slack, or other collaboration tools. This allows the AI to operate where your team already communicates.
Response Generation: When a query is received, the AI analyzes the input, referencing the trained data to generate an appropriate response or action. It can draft replies, triage tickets, or escalate issues as needed.
Continuous Learning: The AI continuously learns from new data and interactions. You can provide feedback on its responses, which helps improve its accuracy and effectiveness over time.
Privacy and Security: eesel AI is designed with data security in mind. All information is encrypted, and users have full control over their data, ensuring compliance with privacy regulations.
Through these principles, eesel AI enhances support efficiency, reduces response times, and improves customer satisfaction by providing instant and reliable answers.
Getting started with eesel AI is simple. Follow these steps:
Sign Up: Create an account on the eesel AI website.
Upload Your Data: Train the AI by uploading your documents, previous tickets, and other relevant information.
Integrate with Tools: Connect eesel AI with your preferred helpdesk systems, Slack, or other applications.
Customize Settings: Configure the AI's appearance and response style to match your company's voice.
Launch AI: Start using eesel AI in your operations to enhance support and sales processes.
In summary, eesel AI stands out as a comprehensive solution for enhancing support and sales through AI integration. It is designed for businesses looking to streamline their communication and improve productivity while ensuring data security and user satisfaction.
Features
Helpdesk AI
Automate replies, triage tickets, and handle Tier 1 queries seamlessly.
Teammate AI
Instant answers for team members via Slack or Teams, enhancing collaboration.
Livechat AI
Integrate AI live chat on your website for 24/7 customer support and sales.
Extensive Integrations
Train AI on various platforms like Google Docs, Confluence, and more.
Data Security
All data is encrypted and kept private, ensuring compliance and security.
Custom AI Actions
Create tailored workflows and advanced AI actions for specific business needs.
Use Cases
Customer Support
Support Teams
Customer Service Representatives
Use eesel AI to provide instant responses to customer queries on your website or help center, improving customer satisfaction.
Team Collaboration
Remote Teams
Project Managers
Integrate eesel AI in Slack or Teams to allow team members to get quick answers to their questions without waiting for others.
Sales Automation
Sales Teams
Marketing Departments
Employ eesel AI to assist sales teams in responding to inquiries and providing information about products or services quickly.
Document Management
HR Departments
Operations Teams
Train eesel AI to search across all company documents, making it easier for employees to find needed information.
Helpdesk Efficiency
Helpdesk Agents
IT Support Teams
Utilize eesel AI to triage and respond to Tier 1 tickets, freeing up human agents for more complex issues.
Knowledge Base Improvement
Knowledge Management Teams
Content Creators
Use eesel AI to help populate and maintain an updated knowledge base by learning from existing data.