Curious Thing’s AI phone agents are designed to handle all your inbound and outbound calls, ensuring no opportunity is missed. They provide a seamless conversational experience, capable of answering FAQs, managing appointments, and dynamically routing calls to the right departments. With bilingual capabilities and real-time call summaries, these AI agents are perfect for any business looking to enhance customer engagement and reduce operational costs.
Transform your business communications with our AI-powered voice agents
Curious Thing leverages cutting-edge AI and LLM (Large Language Model) technology to facilitate natural and engaging conversations with callers. Our voice AI agents are capable of processing a wide variety of inquiries, understanding context, and responding in real-time. The technology adapts to the conversation, allowing for dynamic routing of calls, appointment scheduling, and retrieval of information. This results in a seamless interaction that mimics human conversation, enhancing customer experience and operational efficiency. With multilingual support, the AI can communicate in the preferred language of the customer, ensuring inclusivity and broad reach. Our system integrates effortlessly with existing CRM solutions, enabling businesses to harness valuable insights from each interaction while maintaining high standards of privacy and security compliance, including ISO 27001 and GDPR.
Getting started with Lucy is simple. To begin using your AI phone agent, follow these steps: 1. Sign Up: Create an account on Curious Thing’s website and choose your desired plan. 2. Set Up Call Forwarding: Configure your phone to forward calls to your new Lucy number. 3. Customize Settings: Choose the actions Lucy will take during calls, such as sharing your booking link or answering FAQs. 4. Enjoy the Benefits: Sit back and let Lucy handle your calls, providing summaries and insights along the way.
Curious Thing’s AI voice agents are the future of customer interaction, streamlining communications and enhancing business efficiency. With tailored features and robust support, it’s time to take your customer service to the next level.
Features
Best-in-class conversational experience
Curious Thing provides an advanced conversational experience that feels natural and engaging for your customers.
Real-time call summary via text
Receive immediate summaries of calls via text, ensuring you are always informed about customer interactions.
Bilingual capabilities
Ability to communicate with customers in multiple languages, enhancing customer satisfaction and accessibility.
Dynamic call routing
Effortlessly directs calls to the appropriate department or individual based on the nature of the inquiry.
Appointment management
Lucy can schedule, cancel, and reschedule appointments, streamlining your booking process.
Custom AI agent
Tailor Lucy to meet your specific business needs while adhering to global privacy and security standards.
Use Cases
Appointment Booking
Small businesses
Health professionals
Service providers
Lucy can take calls to book appointments directly, ensuring your calendar is always filled without missing any opportunities.
Customer Support
Retail businesses
E-commerce platforms
Hospitality services
Handle customer inquiries and provide instant responses, enhancing satisfaction and reducing wait times.
Lead Qualification
Sales teams
Real estate agents
Marketing agencies
Qualify leads by gathering essential information during the call, allowing your sales team to focus on high-value prospects.
24/7 Availability
E-commerce businesses
Startups
Service industries
Offer round-the-clock customer support, addressing inquiries even outside of business hours, improving customer loyalty.
Multilingual Support
Global businesses
Tourism companies
Multilingual service providers
Engage customers in their preferred language, providing a personalized experience that resonates with diverse audiences.
Follow-up Calls
Event organizers
Sales teams
Customer service departments
Automate follow-up calls for reminders or additional information, ensuring your customers are always informed and engaged.