Curious Thing - Enhance customer interactions effortlessly

Transform your business communications with our AI-powered voice agents

How It Works

Curious Thing leverages cutting-edge AI and LLM (Large Language Model) technology to facilitate natural and engaging conversations with callers. Our voice AI agents are capable of processing a wide variety of inquiries, understanding context, and responding in real-time. The technology adapts to the conversation, allowing for dynamic routing of calls, appointment scheduling, and retrieval of information. This results in a seamless interaction that mimics human conversation, enhancing customer experience and operational efficiency. With multilingual support, the AI can communicate in the preferred language of the customer, ensuring inclusivity and broad reach. Our system integrates effortlessly with existing CRM solutions, enabling businesses to harness valuable insights from each interaction while maintaining high standards of privacy and security compliance, including ISO 27001 and GDPR.

Usage

Getting started with Lucy is simple. To begin using your AI phone agent, follow these steps: 1. Sign Up: Create an account on Curious Thing’s website and choose your desired plan. 2. Set Up Call Forwarding: Configure your phone to forward calls to your new Lucy number. 3. Customize Settings: Choose the actions Lucy will take during calls, such as sharing your booking link or answering FAQs. 4. Enjoy the Benefits: Sit back and let Lucy handle your calls, providing summaries and insights along the way.

Appointment Booking

Lucy can take calls to book appointments directly, ensuring your calendar is always filled without missing any opportunities.

Customer Support

Handle customer inquiries and provide instant responses, enhancing satisfaction and reducing wait times.

Lead Qualification

Qualify leads by gathering essential information during the call, allowing your sales team to focus on high-value prospects.

24/7 Availability

Offer round-the-clock customer support, addressing inquiries even outside of business hours, improving customer loyalty.

Multilingual Support

Engage customers in their preferred language, providing a personalized experience that resonates with diverse audiences.

Follow-up Calls

Automate follow-up calls for reminders or additional information, ensuring your customers are always informed and engaged.

Features

• Best-in-class conversational experience: Curious Thing provides an advanced conversational experience that feels natural and engaging for your customers.
• Real-time call summary via text: Receive immediate summaries of calls via text, ensuring you are always informed about customer interactions.
• Bilingual capabilities: Ability to communicate with customers in multiple languages, enhancing customer satisfaction and accessibility.
• Dynamic call routing: Effortlessly directs calls to the appropriate department or individual based on the nature of the inquiry.
• Appointment management: Lucy can schedule, cancel, and reschedule appointments, streamlining your booking process.
• Custom AI agent: Tailor Lucy to meet your specific business needs while adhering to global privacy and security standards.

Free (Monthly): Free

• Answers all missed calls
• Shares booking link
• Answers FAQs (up to 3 questions)

Professional (Monthly): $14 / month (billed annually) or $24 for monthly subscription

• Unlimited call summaries
• Remove branding
• Lead qualification

Business (Monthly): $59 / month (billed annually) or $99 for monthly subscription

• Multiple AI receptionist skills
• Smart call transfer
• Answer up to 10 FAQs

FAQ

1. What is Curious Thing and how does it work?

Curious Thing is an AI phone answering solution designed to handle inbound and outbound calls, providing a natural conversational experience with your callers.

2. Can I customize my AI agent, Lucy?

Yes, you can customize Lucy's greeting, voice, accent, and the specific actions she takes when answering calls.

3. Is there a free trial for Curious Thing?

Yes, you can start with the free plan, which offers robust features without requiring a credit card.

4. How can Lucy help my business?

Lucy can manage missed calls, answer FAQs, book appointments, and provide real-time call summaries, enhancing customer satisfaction.

5. What languages does Lucy support?

Lucy supports multiple languages, dynamically switching between them based on the caller's preference.

6. How do I set up Lucy?

Setting up Lucy is easy; simply sign up, set conditional call forwarding to her number, and customize her settings.

7. What are the pricing plans for Lucy?

Lucy offers a free plan, a Professional plan at $14/month, and a Business plan at $59/month, each with different features.

8. Can Lucy integrate with my existing systems?

Yes, Lucy can seamlessly integrate with your existing CRM and call center technology through webhook support.