Numa is the first AI Agent platform specifically designed for automotive dealerships. It rescues missed calls, automates scheduling, and provides full visibility into communication. With advanced AI technology, Numa ensures that every customer interaction is managed efficiently, leading to increased sales and improved customer satisfaction. Numa's AI Agents never miss a call, helping dealerships to book more repair orders and meet customer demands without increasing headcount. The platform also enhances customer loyalty through automated updates, ensuring that clients feel valued and informed throughout their service experience.
Transform your dealership’s communication with Numa’s AI Agents, the first platform designed to maximize efficiency and customer satisfaction.
Numa's AI Agents operate on advanced machine learning algorithms that analyze customer interactions in real-time. The AI is trained to recognize customer intents and respond appropriately, ensuring that every interaction is handled efficiently. This system not only manages incoming calls but also automates appointment scheduling, allowing dealerships to maximize their operations without adding to their workforce. The AI Agents are equipped with smart routing capabilities, which means they can prioritize calls based on urgency and customer needs. By integrating with existing Dealer Management Systems (DMS), Numa provides dealerships with full visibility into their operations, allowing them to monitor performance and improve customer satisfaction. The AI's ability to deliver automated status updates enhances customer loyalty, as clients feel informed and valued. This combination of AI technology and operational integration positions Numa as an essential tool for modern dealerships.
To get started with Numa, simply sign up for a plan that suits your dealership's needs. Once registered, integrate Numa with your existing DMS for seamless functionality. Start utilizing Numa's AI Agents to manage customer calls and automate scheduling, freeing up your team to focus on customer engagement and sales. Monitor performance through the analytics dashboard provided with your plan, and take advantage of dedicated support for any questions.
In conclusion, Numa's AI Agents revolutionize the way dealerships communicate with their customers, providing seamless interactions and increased profitability. With automated scheduling, missed call rescue, and a focus on customer satisfaction, Numa is the partner you need to elevate your dealership's performance.
Features
AI Call Handling
Numa's AI Agents answer every customer call, ensuring no missed opportunities and enabling dealerships to scale customer demand without increasing headcount.
Automated Appointment Booking
Automate appointment scheduling with AI technology that detects customer intent and books appointments seamlessly.
Customer Loyalty Building
Enhance customer satisfaction with automated updates that keep clients informed, improving dealership loyalty and CSI scores.
DMS Integrations
Leverage pre-built integrations with Dealer Management Systems for comprehensive visibility into customer interactions.
Communication Visibility
Full visibility into customer conversations and live activities to ensure proactive engagement and follow-up.
Increased Profitability
Users report substantial increases in profits due to improved communication efficiency and customer engagement.
Use Cases
Service Appointment Scheduling
Service Managers
Customer Service Representatives
Use Numa to automate service appointment scheduling, ensuring every customer call is managed without missing any requests.
Sales Lead Management
Sales Managers
Sales Consultants
Numa can help manage sales leads by responding to inquiries automatically, allowing sales teams to focus on closing deals.
Customer Follow-Up
Service Advisors
Customer Relations Managers
Automate follow-up communications with customers after service appointments to enhance satisfaction and loyalty.
Performance Monitoring
Dealership Owners
General Managers
Utilize Numa's integration with DMS to monitor customer interactions and improve dealership performance metrics.
Enhanced Customer Communication
Customer Service Teams
Dealership Staff
Ensure all customer inquiries are addressed promptly through Numa’s AI-powered communication solutions.
Cost Management
Finance Managers
Operations Managers
Reduce labor costs associated with phone handling and appointment scheduling by leveraging Numa’s AI capabilities.